Privacy policy

What data we collect

When you submit an enquiry through our contact form, we collect:

• Your full name
• Your email address
• Your phone number (if provided)
• Details of your project or enquiry

We also collect basic website usage data via Google Analytics (or similar) — this includes anonymised information about page views, browser type and device type.

How we use your data

We use your personal data only for the following purposes:

• To respond to your enquiry or quote request
• To communicate with you about your project
• To maintain records of our communications
• To improve our website and services

We do not use your data for marketing purposes without your explicit consent.

Legal basis for processing

We process your personal data on the basis of:

• Consent — you provide your data voluntarily when submitting an enquiry
• Legitimate interest — responding to requests for our commercial services

Data sharing

We use Web3Forms as our contact form processor. Web3Forms receives your name, email, phone number and message when you submit our contact form. Their privacy policy is available at web3forms.com/privacy.

We do not sell, rent or trade your personal data to any third parties.

Data retention

We retain your personal data for as long as is necessary to respond to your enquiry and for a reasonable period afterwards for record-keeping purposes (typically 12 months). If we carry out work for you, we retain records for the duration required by our insurance and legal obligations.

Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, contact us at info@jtbuildingservices.co.uk.

Cookies

Our website uses minimal cookies. We do not use tracking cookies for advertising purposes. Any cookies used are essential for website functionality (e.g. form processing) or anonymised analytics. You can control cookie settings through your browser preferences.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our contact form is processed over an encrypted HTTPS connection.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Email: info@jtbuildingservices.co.uk
• Phone: 07514 898494
• Post: Cardiff Road, Barry, Vale of Glamorgan, CF63 2AW